Making Technology Work for People and Businesses

July 9, 2024

A discussion into the intricacies of conversational AI

How is technology used for the good of the people?

A conversation with Laetitia Cailleteau, Managing Director for Accenture and Data&AI Lead in Europe, and Subject Matter Expert, Kieran Gilmurray.


  • What sets conversational AI apart from other chatbot technology?
  • What are businesses’ greatest pain points, and how does/can conversational AI respond to them?
  • What do you think businesses expect from automation?
  • What critical capabilities should a conversational AI platform have to help companies meet their business expectations?

Listen here.

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